Agile Business Analysis begins with a basic concept of the simple feedback loop shown here. In fact, no matter what flavor of Agile you are using, everything you do in Agile can be boiled down to an application of this feedback loop.
Inspecting and Adapting
You are either Inspecting – gathering information based on data, interviews, research or other sources, or you are adapting – taking the information and determining what to do about it. This simple feedback loop is then applied to all levels of planning in the organization.
When we talk about levels of planning – that is what the Agile Extension® calls a Horizon. IIBA breaks it down into 3 Horizons
- Strategy – Looking long range to determine opportunities and risk, and come up with potential need or opportunities to be met.
- Initiative – Reviewing the opportunities and needs identified by Strategy, and determining a broad approach to meet that challenge
- Delivery – Actually performing the work defined in the Initiative horizon.
For each Agile Framework, there are certain things they all have in common.
There is a heavy emphasis on incremental delivery. In this case, I don’t just mean the final product from the Delivery Horizon, but incremental delivery of whatever outputs are appropriate for each of the horizons. Whether that is potential initiatives at the Strategy Horizon, Product Plans for the Initiative Horizon, or Working Software at the Delivery Horizon, all of them are delivering something. And they do this in recurring periods – at a cadence.
All Agile approaches prioritize effort based on Value. They may disagree on how value is determined, or they may allow certain roles to determine value, but whatever the value proposition is, that is the basis for prioritized work. For example, a manufacturer might view value as Quality Control. Another might view it as Time to Delivery. A third might view it as Revenue. And there can be debate on which of those is right. But whatever comes out must be meeting an agreed upon priority.
All employ an iterative approach. So what is produced in each iteration? The answer is just a little more than you had the previous iteration. All flavors of Agile deal with Small Slices of the solution. And they all have the idea that at the end of each iteration, that work is ready to go.
All agile frameworks promote rapid delivery – In Agile, there’s no more of this waiting until the entire thing is finished and testing it then, finding errors at the end and having to rebuild large sections. You build a small chunk, test it, and roll it out. And it works when it is built.
It has been tested and approved, which gives the opportunity for rapid feedback. If it isn’t approved, you find out almost immediately, before more and more work is built on top of something that doesn’t work.
And again, adapting to change. This goes back to iterative and adaptive planning. All flavors of Agile have some form of this built into them.
Agile Analysis understands the value of Feedback because of it’s effect on several important aspects of work.
- Feedback guides the discussion of Value. There are many ways that value can be determined. The first thing we need to know as Agile Analyst is what determines value in the context of your work, in your company, for your customers.
- Feedback guides Prioritization. I’m including this as a separate item because it is possible for the value equation to change over time. And the only way the Analyst will know is if there is feedback that informs that the change has occurred, or needs to.
- Feedback informs about Opportunities. But even then, having the information is one thing. Knowing what to do with it is something else.
- Change is uncovered through feedback. It’s important to understand that the Change might be because of Data. Often when we think of feedback, we are meaning Human Interactions. But often, it’s not people that tell us of the need for change, it is data or other information.
- Feedback minimizes Uncertainty and Waste. If we build into all of our business processes, including our development cycles, a means to monitor and tie results to possible responses, then our time to perform corrections will be lessened considerably.
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