We Are Neo

Recently I was talking with someone who is transitioning into Business Analysis. One of the things we talked about is “What other job do you know where you get paid to learn from experts.” Our endless curiosity is met by an endless supply of industries, sectors, changing demands, new technologies, and on and on.

There is another side to that. With that endless curiosity comes an endless demand for applying what we learn – and sometimes for what we have not yet learned. Even for seasoned Business Analyst, there are tools and techniques that we’ve heard of but have not personally used.

And that creates a situation where…

We Are Neo

Who told Neo he could stop bullets?
Who told Neo he could stop bullets?

For example, let’s say a client needs to start embracing Agile but is struggling with a history of deciding everything before the project starts. As an Analyst, you may have worked on many Agile projects, and it’s second nature to you that some questions are not ready to be answered yet.

You do some research in the Agile Extension to the Babok Guide and discover a technique called “Real Options.” But you’ve not used this technique yourself.

What do you do?

You sit in the chair had have one of your Ebenezzer crew-mates plug you in to the “Real Options” program. A few minutes later, you know the pros, cons and concepts associated with using this technique.

Actually, that often is not as far off as it sounds. Oh, we don’t have a portal to plug into the Matrix. But we do have tons of articles, books, blogs and videos we can search.

The Choice Between Two Mindsets.

There’s a couple of ways you can look at what I just described. The first way is through the lens of “Imposter.” How can I claim to be something I’m not? They will see right through me.

The other way is through the lens of “Owner.” If I don’t do this, no one else can or will. Let’s try this and see if it works. If it doesn’t, we’re no worse off than we are now. And this stretches my wings as a leader for our organization.

To move forward we have a mindset that it doesn’t matter if I know it already or not. It’s my job to find the answers, not to have them already. So let’s go.

Consider this famous quote from Richard Branson:

If somebody offers you an amazing opportunity but you are not sure you can do it, say yes – then learn how to do it later!

— Richard Branson

There is a difference between this quote and what I’m describing. It isn’t always just presented to us. As Business Analysts, it is often presented BY us.


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